Terms of service

TERMS AND CONDITIONS OF PURCHASE AND USE

Website: MAISON LA STEPHANIE

These "Terms and Conditions" constitute the legal agreement between you, as the Client, and the Seller. Before using this website, before placing an online order, and before entering into a contractual relationship with the Seller, we recommend that you read these Terms and Conditions beforehand. Accessing and visiting the website, creating a user/client account, and placing an Order signify your full and unconditional acceptance of these Terms and Conditions.

1. INTRODUCTION
- This document establishes the Terms and Conditions for the use of the website/content/service by you as a user or client.
- Using, both visiting and purchasing products from the website www.maisonlastephanie.com, implies your acceptance of the Terms and Conditions below.
- By using this website or placing an order through it, you agree to assume obligations under these Terms and Conditions.

2. OUR DETAILS
- Company name: MAISON LA STEPHANIE operated by BOHEMIAN SONATA SRL, Unique Registration Code: 36787509.
- Address: Bucharest, sector 2, Strada Nicolae Cerga, nr 4.
- Phone number: 0799.252.764
- Email address: info@maisonlastephanie.com.

3. CONTENT
- The informative/imagistic content presented on the MAISONLASTEPHANIE website is the intellectual property of MAISONLASTEPHANIE.
- The copying, transferring, modification and/or alteration, use, display, inclusion of any content outside the MAISONLASTEPHANIE website without the express consent of MAISONLASTEPHANIE is prohibited.

4. YOUR DATA AND VISITS TO THIS WEBSITE
- The information or personal data you provide to us will be processed in accordance with the Data Protection Policies.

5. PRODUCT AVAILABILITY
- All product orders are subject to the availability of the respective products. In case of supply difficulties or if products are out of stock, we reserve the right not to fulfill the Contract and to inform you about alternative products of equal or superior quality and value.

6. REFUSAL TO PROCESS AN ORDER
- We reserve the right to remove/modify any product/material/content from this website at any time.
- We will not be liable to you or any third party for the removal/modification of any product/material/content from this website or for the non-processing of an order after you have received the Order Confirmation and/or Finalization message.

7. SHIPPING COSTS AND DELIVERY TERMS
- We will make every effort to complete your order by the date specified in the mentioned Shipping Confirmation or, in the absence of a specific date, within a maximum of 15 days from the Order Confirmation date.
- Courier delivery will be made to the address you specified in the "Delivery Address" field.
- The online store delivers parcels within Romania through the SAMEDAY courier service.

8. PRICE AND PAYMENT
- The price of each product will be as periodically mentioned on our website, except in cases of obvious errors.
- Payment can be made in 2 ways: ONLINE by bank card or CASH ON DELIVERY - you pay cash when you pick up the parcel from the courier.

9. TRANSFER OF RISK AND OWNERSHIP OF PRODUCTS
- All risks related to the products will be yours from the moment of delivery.

10. RETURN POLICY
- You have the right to withdraw from the Contract within 14 days without providing any reason for non-personalized products through engraving or cutting.
- The return of products will be at the customer's expense, and the customer can request replacement of the product or refund of the product's value.

11. INTELLECTUAL PROPERTY
- All copyrights, trademarks, and other intellectual property rights to all materials or content provided as part of this website will continue to belong to us or our licensors.

12. OUR PRODUCT QUALITY
- All products sold comply with international quality standards and are accompanied by a Quality and Warranty Certificate.

13. FINAL PROVISIONS
- Due to the open nature of this website and the potential for errors in storing and transmitting digital information, we do not guarantee the accuracy and security of information transmitted to or obtained from this website unless expressly stated otherwise on this website.
- All product descriptions, information, and materials published on this website are provided "as is" and without explicit, implied, or other warranties, except as required by law. In this regard, if you enter into the contract as a consumer or user, we assume the obligation to deliver goods that comply with the Contract and assume responsibility to you for any lack of conformity that exists at the time of delivery. Goods are considered to be in conformity with the Contract if they: (a) comply with the description provided by us and have the same qualities we presented on this website; (b) are suitable for the purposes for which goods of that kind are normally used, and (c) exhibit the quality and performance characteristics that are normal for goods of the same kind and that you can reasonably expect.